Help with BT Tradespace

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Discussion

AuthorPost

Printed Things
1 Post(s)
Printed Things

Posted 11.57 PM, Wednesday, November 21, 2007 | (2)

Title: Problems Creating Tradespace

When I tried to create a Tradespace, I kept receiving an error message about the URL ...however, there was nothing wrong with the URL.

 

I gave up and left it 24 hours. Now I don't get the same error message but rejects the form on the basis the Tradespace Website Address has already been taken. ... it has, by me!!

 

H E L P !!!

 

Philip Bradshaw
2 Post(s)
Philip Bradshaw

Posted 4.41 PM, Monday, November 26, 2007 | (0)


I am having the same sort of problem. I want to correct a small typing error and go to tradespace manager, business, contact details, and make the change. When I click save the changes button I get some obscure message about my telephone number (which is patently correct) having wrong digits, thus disallowing the correction.  I am hoping spomeine from cus serv wil contcat, as it is driving me mad.

Philip Bradshaw
2 Post(s)
Philip Bradshaw

Posted 5.08 PM, Monday, November 26, 2007 | (2)


I am having the same sort of problem. I want to correct a small typing error and go to tradespace manager, business, contact details, and make the change. When I click save the changes button I get some obscure message about my telephone number (which is patently correct) having wrong digits, thus disallowing the correction.  I am hoping spomeine from cus serv wil contcat, as it is driving me mad.

She
4 Post(s)
She

Posted 10.59 PM, Monday, November 26, 2007 | (0)


I created a tradespace 2x last week but whilst I have a personalised tradespace name it still asks me to create a tradespace. I sent an email and was told it was fine but there was a glitch in the matrix which would be sorted out by now. But it's not sorted.

I would like to add products etc but am unsure how to go about it when my actual space is in doubt- I don't want to go to the effort of listing anything for no reason! In fact I don't think I can...

What does everyone think? Will someone pay attention to this thread, or should I send an email directly again? If the latter then what is the point of this group?!!

Sally - BTBT Tradespace team member
56 Post(s)
Sally - BT

Posted 10.09 AM, Tuesday, November 27, 2007 | (0)


Hi She,

I'm pleased to say that we've now resolved the issue that prevented some of you from getting access to manage your Tradespace directly from this site. 

Apologies for the inconvenience this may have caused.

I know one of my colleagues has spoken to you today and I'm sure everything will be resolved when you speak again as arranged this afternoon.

Thanks.

 

 

 

Sally - BTBT Tradespace team member
56 Post(s)
Sally - BT

Posted 10.51 AM, Tuesday, November 27, 2007 | (0)


Hi Philip,

As you know we are currently investigating you individual issue and will be contacting you directly today with an update.

Levertons
1 Post(s)
Levertons

Posted 12.58 PM, Friday, December 07, 2007 | (0)


Me too.

 

HELP

Sally - BTBT Tradespace team member
56 Post(s)
Sally - BT

Posted 2.21 PM, Monday, December 10, 2007 | (0)


Hi Levertons,

We would love to be able to help you but do not currently have a contact number/email address for you. Please send us a support request via the “contact us” link in the Support section of BT Tradespace and we will be only too happy to assist you.

BarrieF
3 Post(s)
BarrieF

Posted 11.21 PM, Wednesday, April 23, 2008 | (0)


I have just created a Tradespace but when i do a search from the homepage I cant find any referance to it. Theres a few things like Pictures etc that I will add but I would like to know that it can be found first. I have added enough meta words that i thaught it would be found easier, please help.

BarrieF
3 Post(s)
BarrieF

Posted 11.29 PM, Wednesday, April 23, 2008 | (1)


I have just created a Tradespace but when i do a search from the homepage I cant find any referance to it. Theres a few things like Pictures etc that I will add but I would like to know that it can be found first. I have added enough meta words that i thaught it would be found easier, please help.