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Ideas for BT Tradespace

Have a neat idea or feature request for BT Tradespace? Share it with the team and other members!

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Discussion
AuthorPost

Bynxy
2 Post(s)
Bynxy

Posted 9.19 AM, Friday, November 23, 2007 | Plug this post! (0)

Title: Fix Trade Space

Trade space is not remembering profiles I have tried a number of times to create one but as soon as I log out it disappears and have to start all over again any one else had the same problem

Martin FauxBT Tradespace team member
21 Post(s)
Martin Faux

Posted 11.29 PM, Wednesday, November 28, 2007 | Plug this post! (0)

Sorry Bynxy for not getting back to you earlier. I believe we've fixed the problem you mention. If not please contact support@bttradespace.com.

For general help, you might like to take a look at our "Help with BT Tradespace" community.

Thanks.

antiques et cetera
11 Post(s)
Profile is currently hidden

Posted 12.54 PM, Sunday, June 01, 2008 | Plug this post! (0)

Hi Martin,

 

Just thought I would mention that on Friday afternoon I reported to Lian Tyler, that I thought the site was a bit slow and was there a problem. As usual Lian came bact to me in minutes saying that work was being carried out to the servers to correct the problem, thank you Lian for all  your quick replies to all my queries. This Sunday morning it's all working fine, thanks guys.

 

As I understand there will shortly be a Notice Board to inform members of any technical problems with the site. This will be a great help to all members.

 

It is a pleasure to be able to contact a member of BT Tradespace when there is a problem and get an instant reply, unlike most other sites.

 

Keep up the great work and have a good week.

 

Best wishes Ken - antiques et cetera

allblue600
2 Post(s)
allblue600

Posted 9.00 PM, Wednesday, June 04, 2008 | Plug this post! (0)

Hi Martin

 

I agree with Ken, the site at the moment is running so slow & sometimes the page does not load at all - is there anything you can do?

 

Many thanks & keep up the good work.

 

Allblue600

http://www.somplymasquerade.co.uk

Martin FauxBT Tradespace team member
21 Post(s)
Martin Faux

Posted 10.12 AM, Thursday, June 05, 2008 | Plug this post! (0)

Hi Allblue600

 

Thanks for your comment.

 

In response, this is something I'm aware of, and I have our tech team working on this as a matter of urgency.

 

It seems that this problem doesn't affect everyone, and the problem is intermittent, which are the hardest type to fix!

 

Thanks, and I hope to have this sorted soon

antiques et cetera
11 Post(s)
Profile is currently hidden

Posted 5.48 PM, Saturday, July 12, 2008 | Plug this post! (0)

Hi Martin,


All aplications zipping along nice and fast at 4.40 pm Saturday.

Regards Ken - antiques et cetera

Martin FauxBT Tradespace team member
21 Post(s)
Martin Faux

Posted 7.46 PM, Saturday, July 12, 2008 | Plug this post! (0)

Thanks for the update Ken.

 

I've been watching the speed today also, and it's been o.k. so far, though we're not through with trying to sort out the intermittent nature of the problem.

 

Thanks.

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