For the past 4+ years I have focused on launching and managing large customer facing websites and leading BT's approach in it's use of Social Media to engage with it's customers.

My key skills are :
• Using social media in business.
• Taking an Entrepreneurial approach in order to deliver benefit to the business.
• Driving technical improvements to deliver an excellent customer experience.
• Managing relationships.
• Managing large scaled software development projects, from conception to launch.

When I'm not working, I can be found at the Emirates, or doing a bit of DIY and occasionally on the golf course.